Delivery Information

Delivery & Pick Up

 

1.     We deliver nationwide within Malaysia using Poslaju Malaysia courier service. For easy reference, we have stated the delivery rates into a table as shown below

        For purchases below RM200, customer pay RM10 (For Malaysia Only)
        For purchases RM200 or above, FREE Delivery (For Malaysia Only)

        *For International, please email to info@themotifvintage.com


 
     2.    Packing & delivery of your items will commence upon receiving payment for your order. 

 

3.    It will take 3-5 working days for deliveries within Peninsular Malaysia and 5-7 working days to East Malaysia. Working days do not include weekends and public

       holidays.

 

4.    Tracking numbers will be provided to customer via email.

 

5.    Motive Vintage Trading House will not be held responsible for any delay caused by natural disaster and loss of item during the delivery process. However, if the

       parcel is lost during delivery, we will assist to seek reimbursement through the courier company.

 

6.    Motive Vintage Trading House shall not be held accountable if an invalid address or contact number was given to us during checkout resulting in returned parcel.

       Buyers will have to bear the additional costs for the consecutive delivery. Therefore, we advise buyers to counter check your delivery details before confirm your

       order.


7.    For those who live in the Klang Valley, you may opt to pick up your items for free at our selected area as shown below :-

  • Section 14 (3 Two Square)
  • SS2 (Mcdonald)
  • Damansara Jaya (Atria)
  • Taman Megah (Hainan Joy Cafe)
  • Bandar Utama (Centre Point Mcdonald)
  • Sunway Pyramid

 

8.    This option is available under the “Shipping Options” dropdown menu after you have checked out your items from your shopping cart. There are no charges for

       self-collection. Please take note that we will need 1-3 working days for packing and get it ready before collection. We will contact you to confirm date & time for

       collection.

 

9.    For INTERNATIONAL / WHOLE SALE / BULK ORDERS customers, please drop us an email at info@themotifvintage.com